Privacy Policy

Last Updated: November 3, 2026

At CozyFlow™, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, and shared when you visit cozyflowtm.store or purchase our products.

Information We Collect

When you interact with our store, we may collect:

• Your name and contact details.

• Email address and phone number.

• Billing and shipping information.

• Order and transaction details.

• Device information, IP address, and browsing activity.

• Communications with our customer support team.

Payment information is processed through our authorized payment providers.

How We Use Your Information

We use personal information to:

• Process and fulfill orders.

• Provide shipping updates and order tracking.

• Respond to customer inquiries.

• Handle returns, refunds, and disputes.

• Improve our website and customer experience.

• Prevent fraud and protect our services.

• Send marketing communications where permitted by law.

Sharing Information

We may share information with trusted service providers where necessary to operate our business, including Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, and advertising services.

We may also disclose information when legally required.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website activity, and support advertising where permitted.

You may manage certain cookie preferences through your browser or available website privacy controls.

Data Security and Retention

We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations.

International Data Processing

Because our store uses third-party services and international fulfillment partners, personal information may be processed in countries outside your place of residence, subject to applicable legal safeguards.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your personal information, as well as opt out of certain marketing or data-sharing activities.

To exercise applicable rights, contact us at cozyflowtm@outlook.com.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

Contact Us

CozyFlow™

Email: cozyflowtm@outlook.com

Website: cozyflowtm.store