Shipping Policy

Last Updated: November 3, 2026

Thank you for shopping with CozyFlow™.

We work with third-party fulfillment and shipping partners to deliver orders to our customers.

Order Processing

Orders undergo payment verification, preparation, and fulfillment before shipment.

Processing times may vary depending on product availability, order volume, and warehouse operations.

The applicable processing estimate will be provided during the purchasing process.

Shipping and Delivery

Delivery estimates depend on the destination, shipping carrier, and selected shipping method.

Estimated delivery timeframes and applicable shipping charges will be communicated before checkout.

Shipping timelines are estimates and may be affected by customs procedures, carrier disruptions, holidays, or unusually high order volumes.

Order Tracking

Once tracking information becomes available, customers will receive an email containing the tracking details or instructions for monitoring their shipment.

Tracking updates may take additional time to appear after the shipping label is created.

International Shipping

We use international fulfillment partners, and products may ship from warehouses outside your country.

International shipments may be subject to customs inspections, import duties, or local taxes.

Any applicable charges not collected at checkout will be disclosed where required by law.

Delayed Shipments

If we become aware that an order cannot ship within the communicated timeframe, we will notify the customer and provide available options, including cancellation and a refund where required.

Incorrect Shipping Information

Customers should verify their shipping details before completing checkout.

If you notice an error, please contact us immediately. We will attempt to correct it before dispatch.

Lost or Missing Packages

If your package is missing or the tracking information indicates an unexpected delivery issue, contact us so we can investigate with our shipping partner.

We will provide an appropriate resolution in accordance with applicable consumer protection laws.

Contact Us

For shipping inquiries:

Email: cozyflowtm@outlook.com

Website: cozyflowtm.store

CozyFlow™ Customer